Warranties

At Grow Tents Depot, we exclusively sell brand new, unused products. As such, all items are backed by full manufacturer warranties—if and where such warranties are offered. Warranty terms, durations, and coverage vary by manufacturer and product. We encourage customers to review the warranty details provided by the manufacturer of the product they have purchased.

Manufacturer Warranty Responsibility

Grow Tents Depot is not responsible for repairing or replacing products under warranty. All warranty obligations rest solely with the product manufacturer, in accordance with their stated policies. However, we are happy to assist you in initiating a warranty claim if you prefer not to contact the manufacturer directly.

You are welcome to work directly with the manufacturer at your discretion, or you may choose to have Grow Tents Depot coordinate the claim process on your behalf.

Warranty Claim Assistance

If you would like Grow Tents Depot to assist with a warranty claim, please email us at support@growtentsdepot.com with the following information:

• Your order number

• Your shipping address

• A brief description of the issue

• Any relevant photos or videos demonstrating the issue

Our support team will respond within 1–2 business days and will work with the manufacturer to help facilitate the claim if applicable.